Successful implementation of a new supply chain strategy or programme of operational improvements requires the very best in change management capability. Change involves communication of new concepts, new structures and relationships, new ways of thinking and working, and use of the right metrics. Key success factors include cultural alignment, the right leadership style, effective cross-functional communication and a readiness to adopt best practice.

The professional team at Supply Chain Europe has the real world experience to assist clients' own management teams with implementation of new strategies and operational improvements. Communication of strategic direction within the organisation, improved collaboration with suppliers and customers, negotiation of new relationships with logistics service providers, improved information flows, inventory reduction, or better cost and service performance are all examples of what can be achieved.

Clients find that it makes sense to have a change management team working alongside operational management. Whatever the circumstances, Supply Chain Europe can provide the necessary help. Its project managers are all experienced industry professionals, often to board level, with in-depth understanding of the 'real world'.

They are assisted by the in-house professional and administrative teams and are supported by appropriate scheduling and analytical software. Additionally, the ethos of the practice is to maintain excellent communication throughout the implementation process. Typical areas where Supply Chain Europe provides assistance with implementation are shown below.

Project Implementation
  • Supply chain network and process
  • Customer service policy and strategy
  • Sourcing and procurement
  • Production planning
  • Inventory management
  • Warehouse management
  • Transport management
  • E-fulfilment
  • Information systems
  • Invitations to Tender issue and adjudication
  • Negotiation of contract terms
  • Logistics service provider relationships
  • Service level agreements (SLAs)
  • Key performance indicators (KPIs)
  • Performance monitoring
Project Management
  • Definition of requirements
  • Project planning
  • Project control
  • Troubleshooting
  • Board presentations
Culture Change
  • Organisational structure and culture
  • Recruitment and selection
  • Performance management
  • Human resource development
  • Reward management
Continuous improvement programmes